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Frequently Asked Questions & Answers |
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Click on any question below to receive the answer. If, after reading the responses below, you still have unanswered questions, feel free to contact our customer service department. Q: What is the new 'Elite' collection? The 'Elite' collection is our new addition to the site. It provides those Fashionista's with a little more cash, the ability to rent Limited Edition and hard to find bags. back to top >Q: How do I cancel my membership? To cancel your membership you will contact our Customer Service Department, either by email or phone. Q: What form of payment do you accept? We accept all valid credit cards, also debit cards with the Visa and Mastercard logo. We now also offer the convenience of Paypal for those who do not have a credit card. We do not accept cash or checks.
Q: What is the cost of shipping and handling? There is a charge of $9.95 added to each item for shipping and handling. All That Bags.com will not ship items to P.O. boxes, APO's, businesses, or international addresses. Q: Can I get my bag sooner than the general shipping terms state? You can receive your bag sooner with expedited shipping options. Simply choose an option during checkout. Q: Are the designer bags on your site originals or reproductions? Every bag at All That Bags.com is 100% Authentic. Our bags are purchased directly from the designers. You will never have to worry about carrying a copy, fake, or reproduction when you purchase from us. Q: What if someone sends back a reproduction, instead of the original product? There are no refunds due to fraudulent attempts such as this. Q: Will I have to pay taxes on my rental? Taxes will apply to residents of Nevada only. Q: What is the differences between collections? The Elite Collection - These bags are limited edition and hard to get bags from the most expensive designers. The It Bag 1 & 2 - The bag you may see your favorite celebrities carrying! Featuring designers such as Chanel, Prada, and Chloe. Fashionista - The hottest bag in season right now! Including designers such as Marc Jacobs, Fendi, and Gucci. Simply Elegant - The most noticeable bag in the room! Including designers such as Kooba, Juicy Couture, and BE&D. Tres Chic - For the lady with lots of class and taste but not alot of money! Including designers such as Francesco Biasia, Coach, and Betsey Johnson. The It Girl - For the young lady who's all about style! Including designers such as Coach, and Dooney & Bourke. Q: Will I always receive a brand new bag? All of our bags are new or in "like new" condition. The bags are under the scrutiny of All That Bags.com, and our standards are very high. We can guarantee you we will never send out a bag that's in less than perfect condition. Q: When is my credit card charged for the bag I'm renting? Your credit card will be charged at the time of purchase. Q: What is the Bag Concierge? Members of All That Bags.com have the ability to have their bag delivered to their hotel upon arrival in Las Vegas. This is a good idea for the fashionable woman who may have a special occasion or event here in town and makes her decision just before arrival or once she arrives. The customer must be registered at the hotel at which they want the bag delivered. Also, standard shipping rates will still apply. Q: What happens if I do not provide the correct information? Simply put, you will not be sent a bag from All That Bags.com and your credit card will be promptly refunded. We will also notify you of our reason for denial of purchase.
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All That Bags offers high fashion without the big investment | Start looking at All That Bags to rent authentic designer bags | © 2010 All That Bags. All Rights Reserved. All handbags rented and sold by All That Bags are guaranteed to be 100% authentic. |